A sales job in business means to exchange money or value, whether in buying services or products, in favor of ownership of those services or products. Usually, exchanging money occurs after a lot of persuasion and explanation by the salesperson to focus on the benefits of the services or products to serve your needs.
What are the four types of sales?
1. Transition sales: the kind of transition sales that works with simple, abundant products, where the products are available from many sources but indistinguishable from the competitive products. In this case, the sales process is based on availability and lower cost, and the customer conveniently gets good quality at a lower price.
Transition sales are based on marketing rather than salespeople.
2. Relationship selling: Relationship sales typically involve complex products and large revenue deals, and the salesperson must inquire about the buyer's target audience. Relationship sales are based on trust, likeability, and familiarity.
When the customer has a buying desire, the buyer starts to offer a competitive price, so the customer can't refuse this opportunity from the salesperson.
3. Solution sales: the name refers to a customer's business problem. It always involves creating a complex solution. The focus of solution sales is on business needs. Buyers' decisions are based on value. In solution sales, the salesperson understands the industry, business, and customer's environment.
4. Partnership sales: in this phase, the salesperson sells complex things that are part of the customer's success. This type of sale is based on a long-term, valued partnership between both customer and salesperson.
What are the most important skills for people who work in sales?
1. positive attitude and confidence:
You must be confident and trust in yourself and your product or service, as you will transfer this belief to the customer, so he should see and feel confidence in your words to buy your products with a positive attitude and many attempts in case of rejection.
2. Flexibility- good communication skills:
You should be a good communicator as you are going to discuss and negotiate with strangers, with the flexibility of not taking any rejection or words personally.
3. patience- good listener:
You will need to be patient with customers, bear with them, negotiate with them, and change their concerns about your products or services by listening to them well and focusing on the strongest and unique points.
If you want to gain all these skills to work in a sales position and be a representative for a respectable company, then:
The Chicago Institute of Business offers a sales essentials course.
By the end of this course, you will be able to
1. understand sales language.
2. prepare for a sales opportunity.
3. understand the tone of voice of your target audience.
4. handle objections
5. how to negotiate.
6. manage and analyze sales data.
7. achieve your target.
8. follow up sales.
9. set a plan and goals to achieve your target.
10. how to end the deal, and how to recognize the strongest points.